APPOINTMENTS
Please call the office to schedule your appointment in
advance. If you need to cancel an appointment, please
notify us as far in advance as possible so that we can
schedule other patients who may need care. We attempt
to stay on schedule, but please be patient if there are
delays due to emergencies or hospital surgeries.
EMERGENCY CARE
If an emergency arises while the office is closed, please
go directly to the emergency room where a physician will
determine the need for treatment. The hospital will contact
the COSM provider on call.
If an emergency arises during business hours and it relates
to the treatment you are currently receiving from us,
call our office at (724) 465-2676 and our staff will immediately
assist you.
NEW
PATIENTS
First-time patients are asked to complete patient registration
forms. Please bring medical records (i.e., x-ray, CAT
scan, bone scan, MRI) pertaining to your condition. The
first time you come to our office, we will take a detailed
medical history including current medications. You will
undergo a comprehensive physical exam and x-rays, if necessary.
You will have the opportunity to fully discuss your condition
and treatment options with a COSM provider.
INSURANCE
Please bring all insurance cards and claim forms at the
time of your visit to ensure accurate and prompt processing
of your claim. We request payment for services at the
time of the appointment unless prior arrangements have
been made. If we are a provider for your insurance, we
will bill them. Patients are responsible for the payment
of co-pays, deductibles and any non-covered services.
Patients should contact their insurance carriers prior
to their office visit for an explanation of insurance
coverage and benefits. Patients should bring all forms
and information to expedite the registration process.
FEES AND PAYMENTS
Fees are charged for the completion of disability
insurance forms, provider narrative reports, medical records
and copies of x-rays. If an attorney requests a deposition
with a COSM provider, we also require payment for this
service. It is the patient's responsibility to make sure
payment is made for any requested service prior to the
service being performed.
PRESCRIPTIONS
During office hours, we accommodate prescription refills
when medically necessary. Please contact your pharmacy
while you still have a 3 to 5 day supply of medication
remaining. The pharmacy will promptly fax our office a
request to refill your prescription. Our provider will
review and respond to the pharmacy within 48 hours.
RELEASE
OF PATIENT INFORMATION
To meet confidentiality guidelines, we do not release
information to anyone other than the patient, or the parents
or guardian of a minor who provides legal documentation
of guardianship. If information is to be given to any
other individual, a signed release must be on file.
